These Terms of Use (the “Terms”) form a contract between you (“You”, the “User”) and CarbonAI (“We”, “Us”) governing your access to and use of the CarbonAI® services made available at https://carbonai.eco (the “Services”). By using the Services or accepting the Terms online, you agree to be bound by them for the duration described in the Termination section.
You are accessing a Beta Version of the Services intended for evaluation and feedback. Features may change, and the Services may contain bugs or inaccuracies. We may end the beta or decline to proceed to a commercial release at any time.
Purpose
CarbonAI is designed for sustainability professionals. It is a generative AI assistant that draws on CarbonAI’s proprietary datasets and curated, publicly available information to support research into environmental markets and policies through natural language interfaces. During the beta, we may analyse anonymised usage signals (“Activity”) to improve reliability, safety, support, and security. Do not upload personal data beyond what is strictly necessary for account identification. Avoid including PII in chat prompts.
Use of the Services & Licence
Subject to Applicable Law and your compliance with these Terms, CarbonAI grants you a personal, non-exclusive, non-transferable, limited, and revocable right to access and use the Services during the Term. Each licence is for one natural person. You are responsible for safeguarding your account and all Activity that occurs under it.
- Access is provided “as available”; future functionality is not guaranteed.
- At the end of the Term, your licence expires immediately.
User Conduct
Use good judgment when relying on generated outputs and any attributions. You must not:
- a. Use the Services without a valid licence or in violation of these Terms.
- b. Copy, modify, host, stream, sublicense, or resell the Services.
- c. Reverse engineer, decompile, disassemble, or attempt to discover source code, data representations, algorithms, or methods.
- d. Access by means other than the interfaces provided or authorised by CarbonAI.
- e. Share or generate unlawful, harmful, threatening, obscene, defamatory, invasive, hateful, or otherwise objectionable content.
- f. Disable, impair, or destroy the Services; upload malware or malicious code.
- g. Use automated tools or scrape data/content from the Services.
Updates to the Terms
We may update these Terms from time to time. If we do, we’ll notify you at the email address registered with your account. Continued use after the effective date constitutes acceptance. If you don’t agree, stop using the Services and notify us of termination.
Intellectual Property
CarbonAI retains all rights, title, and interest in its trademarks, branding, and the Services (“CarbonAI Marks”). No rights are granted except as expressly set out in these Terms. Do not use CarbonAI Marks in a way that causes confusion or suggests endorsement.
The Services respect third-party intellectual property. Generated content may inadvertently reference copyrighted material. You are responsible for ensuring your use of outputs complies with applicable IP laws. Notify CarbonAI of any suspected infringement so we can investigate and, where necessary, remove content.
Termination
By You
You may stop using the Services at any time.
By Us
We may suspend or terminate access immediately if:
- You breach these Terms or indicate you are unable/unwilling to comply;
- Continuing the Services would violate Applicable Law;
- We discontinue the Services or it becomes impractical to operate in your location; or
- We end the Beta Version.
Following termination, retrieval of your data may not be possible. Keep copies of important information. Certain sections survive termination (e.g., indemnities, disclaimers, limitations, and dispute resolution).
Governing Law & Jurisdiction
The Services and your use are governed by the laws of England & Wales. The courts of England & Wales shall have exclusive jurisdiction over disputes arising out of or in connection with these Terms, including non‑contractual claims.
Confidentiality & Data Protection
Confidentiality
Each Party will keep confidential any non‑public information received from the other in connection with the Services, and will not use or disclose it except as necessary to perform the Terms or where disclosure is required by law. These obligations do not apply to information that is public, already known, independently developed, or rightfully obtained from a third party.
Data Protection
CarbonAI and You will comply with applicable data protection laws (including UK GDPR/Data Protection Act 2018). CarbonAI processes certain information about you as described in our Privacy Notice. By using the Services, you consent to processing consistent with that notice.
Marketing & Publicity Rights
If you are a corporate user, you agree CarbonAI may reference your organisation’s name, logo, and general use of the Services in case studies, website content, social media, investor decks, and customer lists. We will not disclose confidential or sensitive data without your prior written consent.
Indemnification
You will indemnify CarbonAI and its affiliates, officers, employees, and licensors against claims, losses, or damages (including reasonable legal fees) arising from: (a) your content (including unauthorised use of copyrighted material); (b) your use of the Services; or (c) your breach of these Terms.
Feedback
We encourage feedback on accuracy, safety, and usability. You agree CarbonAI may use, reproduce, disclose, and commercialise feedback without obligation or restriction.
Legal Notice
The Services and site content are provided “AS‑IS” for general information only and may contain limitations, inaccuracies, or biases. To the maximum extent permitted by law, CarbonAI disclaims all warranties regarding accuracy, adequacy, reliability, availability, or completeness. Your use and reliance are at your own risk.
Limitation of Liability
No Consequential Damages. CarbonAI shall not be liable for indirect, incidental, consequential, special, or exemplary damages (including loss of use, data, reputation, revenue, or profits), regardless of theory of liability.
Exceptions. The above does not apply to breaches of confidentiality or to liabilities that cannot legally be limited or excluded.
Blog Content
Blog posts may be written by humans and/or generated with AI and are provided for information only. Do not rely on them as a substitute for professional advice. Report offensive or discriminatory content so we can review and act where appropriate.
Use of Cookies
The site uses two types of cookies: essential cookies and non-essential cookies.
Essential Cookies (Always Enabled):
These cookies are strictly necessary for the website and its features to function correctly. They cannot be switched off in our systems. For example:
Session and security cookies that keep the embedded Zoho forms working (load balancing, secure submission, and preventing fraud/CSRF).
Consent preference cookies that remember your cookie choices so we don’t ask you repeatedly.
Without these cookies, core functions like displaying or submitting our forms would not work.
Non-Essential Cookies (Require Consent):
We may use additional cookies that help us improve the site and understand how it is used. During the beta, this includes:
Analytics cookies (Google Analytics) to measure site usage, page interactions, and overall activity. This helps us improve the Services, content, and usability.
Marketing/lead tracking cookies (from Zoho forms) that capture campaign information (e.g. UTM parameters) so we can understand where sign-ups are coming from.
These cookies are not required to use the site and are only activated if you choose to allow them. They are never used for unrelated commercial purposes or to build advertising profiles.
You can manage or withdraw your consent for non-essential cookies at any time.
Miscellaneous
- Assignment. You may not assign these Terms without CarbonAI’s prior written consent; we may assign without your consent.
- Notices. Notices are deemed delivered when sent by email with confirmation of receipt to the addresses specified at acceptance.
- Severability. If a provision is invalid or unenforceable, the remainder remains in full force.
- No Waiver. Failure to enforce a provision is not a waiver.
- Force Majeure. Neither Party is liable for failure or delay caused by events beyond reasonable control.
- No Partnership or Agency. These Terms do not create a partnership, joint venture, or agency relationship.
Contact
Support: support@carbonai.eco
We’ll update this page when Terms change; material changes may be communicated via the Platform or email.